Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • use our appointment request form, Monday to Friday from 7am to 4pm. We will respond within 4 hours during opening times
  • phone us on 0161 799 3233 Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

  • use our appointment request form, Monday to Friday 7am to 4pm. We will respond within 4 hours during opening times
  • phone us on 0161 799 3233, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
  • use your NHS account

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

We are a training practice and often have a number of medical students in the surgery. We see this a vital part of their training experience.

Your GP may request that a medical student see you first or be present during your consultation. You can refuse to have a medical student present if you prefer.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Only housebound, frail and terminally ill patients can request a home visit. These requests should be phoned through to the surgery before 10.30am if possible. The reception staff will ask you for details to allow the doctor to assess the urgency of the case.

Lack of transport is not a valid reason for a request for a home visit.