As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. It is sometimes called a linked profile.
Proxy access means that you can access someone else’s medical records online. You will be able to make appointments or order prescriptions for them. We can set this up for you if you are both registered as a patient with us.
In most cases, the patient must give consent for you to access their medical records. If the patient is under 16, or has a condition meaning they are unable to give consent, speak to us – we may be able to help.
Once proxy access is set up, you will be able to see the other person’s account in the NHS App.